Good patient-provider communication and high level of trust can decrease patients' risk perception and promote their acceptability of medical risks.The extent to which communication can be effective may be distinguished by different levels of trust. The present study examined the effect of patient-provider communication and treatment outcome on patients' risk awareness, and explored the moderating effect of trust. This research adopted a paper-based scenario experiment with a 2 (communication: good vs. poor) x 2 (treatment outcome: good vs. poor) between-subjects design. Three hundred sixteen college students were enrolled. They were randomly assigned to four groups and instructed to read more information about the two independent variables. Finally, all participants finished the manipulation check (eight items), affect- and cognition-based trust scales (10 items), and risk awareness scales (eight items) by questionnaire. The results showed the positive interaction effects between communication and treatment outcome on patients' acceptance of uncertainties. Affect- and cognition-based trust had similar moderating mechanisms on the interaction effect of communication and treatment outcome on uncertainty acceptability, and different moderating mechanisms on patient risk perception. In clinical work, we should develop the strategy to improve patien-provider communication and trust to improve patients' acceptability of uncertainty.
基金:
National Natural Science Foundation of China [72071004, 71601004, 71401113]; National Key R&D Program of China [2020YFC2008800, 2020YFC2008805]; Beijing Municipal Social Science Foundation [17GLC067]; Support Project of High-level Teachers in Beijing Municipal Universities in the Period of 13th Five-year Plan [CITTCD201704085]
第一作者单位:[1]Peking Univ, Sch Nursing, 38 Xueyuan Rd, Beijing, Peoples R China
通讯作者:
通讯机构:[1]Peking Univ, Sch Nursing, 38 Xueyuan Rd, Beijing, Peoples R China[4]Peking Univ, Hlth Sci Ctr Evidence Based Nursing Joanna Briggs, Ctr Excellence, Beijing, Peoples R China[*1]School of Nursing, Peking University, 38 Xueyuan Road, Haidian District, Beijing, China.
推荐引用方式(GB/T 7714):
Hu Huiling,Gong Haiyan,Wu Xuanna,et al.Effect of patient-provider communication on patient risk awareness: The moderating role of trust based on scenario experiment[J].PSYCH JOURNAL.2022,11(3):359-369.doi:10.1002/pchj.530.
APA:
Hu, Huiling,Gong, Haiyan,Wu, Xuanna&Wu, Xue.(2022).Effect of patient-provider communication on patient risk awareness: The moderating role of trust based on scenario experiment.PSYCH JOURNAL,11,(3)
MLA:
Hu, Huiling,et al."Effect of patient-provider communication on patient risk awareness: The moderating role of trust based on scenario experiment".PSYCH JOURNAL 11..3(2022):359-369